Trustpilot online community is open to everyone to use. But they know that the online review industry isn't perfect. That's why they are working hard to improve their methods to detect and combat attempts to game the system. They believe it's worth it. They are open to everyone. Anyone can write a review about their own buying experience. And any company can see and respond to that feedback. For free. The User Guidelines outline the requirements for writing reviews and using Trustpilot. This includes names, such as employees' names. Companies are welcome to direct reviewers to read the Guidelines, and should avoid encouraging reviewers to include names of employees or services staff.
If a review containing personal information is brought to their attention, they will ask the author to edit their review and remove the name. If the change isn't made, they have to remove the review to protect the personal information. This also allows them to contact the companies if they need to verify their review or if it doesn't meet their guidelines. Be aware that writing a review on Trustpilot will trigger a user account creation. They work hard to protect the integrity of their online review community, so they take violations of their review mackeeper guidelines seriously. They may reset their template to the standard invitation template, when the companies have customized a Trustpilot review invitation template and fail to bring it into compliance with guidelines.